All work

AIDA

AIDA

Enterprise Bot

Enterprise AI Agent & Automation Platform

AIDA — Enterprise AI Agent & Automation Platform

Simplifying the configuration and monitoring of enterprise AI agents.

Overview

Designed experiences across agentic nodes, prompt configuration, RAG, tool calling, response pipelines and token-aware workflows for an enterprise AI agent platform.

Challenge

AI configuration spans knowledge, tools, prompts, responses and consumption — each deeply technical, and all interdependent.

Approach

  1. 01Mapped the configuration surface across knowledge, tools, prompts and responses.
  2. 02Designed agentic nodes and response pipelines as composable building blocks.
  3. 03Made token consumption visible and understandable within workflows.
  4. 04Created reusable patterns for configuring and monitoring AI behaviour.

Outcome

Simplified complex AI configuration and established reusable patterns that scale across the platform.

Worked with

Product Management · AI Engineering · Front-end Engineering

Focus

AI Agents · RAG · Tool Calling · Prompting