AIDA
AIDA
Enterprise Bot
Enterprise AI Agent & Automation Platform

Simplifying the configuration and monitoring of enterprise AI agents.
Overview
Designed experiences across agentic nodes, prompt configuration, RAG, tool calling, response pipelines and token-aware workflows for an enterprise AI agent platform.
Challenge
AI configuration spans knowledge, tools, prompts, responses and consumption — each deeply technical, and all interdependent.
Approach
- 01Mapped the configuration surface across knowledge, tools, prompts and responses.
- 02Designed agentic nodes and response pipelines as composable building blocks.
- 03Made token consumption visible and understandable within workflows.
- 04Created reusable patterns for configuring and monitoring AI behaviour.
Outcome
Simplified complex AI configuration and established reusable patterns that scale across the platform.
Worked with
Product Management · AI Engineering · Front-end Engineering
Focus
AI Agents · RAG · Tool Calling · Prompting