Ragul Kesavan
UX Architect · Bengaluru, India
I humanise AI by turning complex technology into simple, scalable product experiences.

Selected work
OmniDesk
Enterprise Bot
Experimental AI Contact Center Platform
View projectQA Analytics
Enterprise Bot
AI Analytics Platform · Contact Center Intelligence
View projectAIDA
Enterprise Bot
Enterprise AI Agent & Automation Platform
View projectFlows
Blitzico
No-Code AI Workflow & Automation Platform
View projectAI Email Automation
Enterprise Bot
AI-Powered Email & Contact Center Automation
View projectKangaVault
KangaSys
Building Intelligence & Sustainability Platform · Australia
View projectTestRoom
Independent
Adaptive EdTech & Exam Preparation Platform · Australia
View projectMyPedia
Pearson Brazil
EdTech Product Experience · Brazil
View project
More about me
- 01
Start with the problem, not the pixels
Customer discovery, pre-sales conversations and post-launch feedback shape what gets built. I frame the real problem before exploring solutions.
- 02
Architect for complexity
AI agents, RAG, tool calling and workflows are complex. I structure information and interactions so technical and non-technical users can both succeed.
- 03
Build with engineering, not for it
I use AI-assisted design and development to rapidly prototype, validate interactions and collaborate closely with engineers from day one.
- 04
Systems over screens
Reusable components, interaction patterns, design tokens and UX standards let products scale consistently across teams and markets.
- 05
Bridge every stakeholder
I partner with founders, product, marketing, sales and customer success to align positioning, value propositions and roadmap direction.
- 06
Document and version everything
Decisions, flows, specs and design-system changes are documented and versioned, so teams always know what changed, why, and which version is live.
- 07
Ship, learn, evolve
18+ products shipped from discovery and concept through launch and continuous improvement — every release becomes input for the next.
UX & Product
Product Strategy · UX Architecture · 0→1 Product Development · Enterprise UX · User Research · Information Architecture · Interaction Design · Workflow Design · Usability Testing · Product Discovery · Design Systems · Prototyping
AI & Emerging Experiences
Generative AI · AI Agents · Agentic Interfaces · Conversational AI · AI Automation · MCP · Tool Calling · RAG · Human-in-the-Loop · AI-assisted Development
Leadership
Design Strategy · Cross-functional Leadership · Stakeholder Management · Customer Discovery · Executive Communication · Mentorship · Design Critique · Roadmapping · Pre-sales
Design
Figma · Adobe Tools · Sketch · Claude Design · Justinmind · Framer · Miro
AI & Automation
Claude Code · Codex · Node-RED
Development
AI-assisted Coding · HTML & CSS (Basics) · Rapid Prototyping
Work experience
Enterprise Bot
2020 — Present
“Ragul took ownership of KangaVault like it was his own product — always going the extra mile to make complex building data feel simple, and making every one of us feel heard.”
Ashok — KangaSys · KangaVault “Exceptional UX skills paired with genuine care — Ragul treated every piece of feedback seriously and made our team, students and parents feel truly valued.”
Anil — TestRoom “Ragul owns problems end to end, puts in the extra effort without being asked, and listens so carefully to feedback that people always feel valued working with him.”
Pranay — Enterprise Bot
Volunteered as a UX mentor for a six-month weekend program supporting students and professionals transitioning into UX. I adapted the curriculum around learner personas and career goals, and taught the UX journey from problem framing and research through ideation, validation and product collaboration.
- Months, weekends
- 6
- Months, weekends
- Mentees
- 8
- Mentees
- Completed the program
- 7/8
- Completed the program
Mentee feedback
“Ragul taught me to fall in love with the problem first. That one shift changed how I approach every design challenge.”
Mentee name — Career switcher → Product Designer “He adapted every session to where I was in my career. I never felt like I was following a generic curriculum.”
Mentee name — Graphic Designer → UX Designer “His feedback on my case studies was honest and specific. I walked into interviews knowing how to tell the story of my work.”
Mentee name — Student → UX Intern “Learning how designers collaborate with product and engineering was the most valuable part — no course had taught me that.”
Mentee name — Developer → UX Engineer
UX Architect with 11+ years of experience shaping complex enterprise and consumer products across AI, SaaS, automation, EdTech, and enterprise workflows. I bridge business, product, engineering, AI, customer success, and pre-sales to translate opportunities and user needs into product strategy, experiences, and scalable solutions — from 0→1 through launch and continuous evolution.
Swimming
Laps in the pool clear my head — some of my best design ideas surface underwater.
Basketball
Team play, quick reads and trusting the people next to you — lessons that carry straight into product teams.
Travel
Collecting stories and streets from new places. Good design hides in everyday wayfinding.
Time with family
Slow weekends, long conversations and the people who keep me grounded.
Open to UX architecture, product strategy and AI experience roles — and always happy to talk mentorship.
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